Nirikin is your pathway to AI
Video can’t be displayed
Inspect - Identify - Improve
Enabling Quality Assurance across the entire business ecosystem
Today’s back offices are operated with the use of AI, advanced technologies and analytics to increase automation, accuracy and efficiency. Still, the reality is that there are millions of manual transactions processed every day to make the business run.
We believe that all transactions need Quality Assurance reviews as a best practice.
Nirikin offers solutions to Quality Assurance and Operations leaders that enable best-in-class Quality Assurance programs on transaction processing. Our solutions are designed to improve efficiency, drive consistency and decrease costs in any business ecosystem, business function, or operating arrangement.
"Out of the box" for less than the cost of a manager ...
Nirikin Reviewer is an advanced Quality Assurance and Audit workflow and collaboration tool that is designed for needs of the Quality Assurance teams utilizing automated Sampling, Scoring and Analytics.
This is the pathway to AI!
Quality Program Continuum
Sampling
Intelligent claims universe sampling integrated with audit inventory and prioritization.
Scoring
Automated workstreams with smart checklists increase productivity and accuracy.
Analytics
Key operational performance metrics and the data to analyze error trends.
Auditability
Complete case history of all findings and determinations on demand.
Quality Assurance Programs exist to improve transaction accuracy and insure compliance…. Yet many of these programs are performed manually with spreadsheets or outdated tools
Nirikin Solutions provide a better way! Nirikin Reviewer is designed to facilitate reviews in any business area, any function or any environment
Nirikin Solutions provide a better way! Nirikin Reviewer is designed to facilitate reviews in any business area, any function or any environment
Understanding the full impact of transactional errors
We help our clients drive real value to the business with their Claim Audit and Quality Assurance Programs
The Downstream Cost of Transactional Errors is Impactful in Terms of $$ and Experience .
Errors Cost money
- Every Unchecked Error is a future cost waiting to happen
- Errors can result in calls that can average $30-$50 each
- Errors require $$ and resources to update and fix
Errors have downstream Impacts
Claims Reprocessing and Adjustments, Configuration updates, Member Profile updates, Provider Data updates, New EOBs, Additional Payments, ID Cards etc..
Errors cause audit risks and potential compliance failures
Errors create negative experience
Member DissatisfactionProvider AbrasionReduced Net Promoter Scores with Clients and Brokers
Errors Impact the Brand
Errors Impact the Brand
How do you do QA? Let us show you a better way.
Manage your Quality Assurance programs configured for any business area and have full control of Sampling, Inventory, Scoring, Reporting. The power to do it all in the hands of management.